[How to] Check LIC Policy Details & Status Online, via SMS & Phone

check lic details and status

A neighbor of mine bought an LIC policy last year to provide financial security for her family. But, she hadn't paid even the three instalments, when she had to go abroad for an urgent assignment for her company.

In all this hustle bustle of her professional life, she totally forgot her premium due dates and missed her grace periods. She came back to India after three months, remembered about her policy and went to her local office to deposit the due payments.

Her policy had lapsed and she had to pay extra charges to revive it back. Charges that could have been easily avoided.

Sounds familiar?

In fact, It's far too common for subscribers to forget their premium due dates. Many of them miss the grace periods too, and their policies end up lapsing. This can be easily avoided if you regularly check your lic status and keep a close tab on your due dates.

Earlier, getting these details meant you going to LIC branch office or getting in touch with your agent. You may have had to stand in a long queue as well.

But thankfully, LIC has changed all that...

More...

With Life insurance Corporations's customer portal, you can get the status of your account from your bedroom on click of a button.

If you don't have access to the internet, you can get same information through their IVRS facility by calling LIC customer care number. You can also use their SMS facility.

All you will need handy is your policy number and some verification details.

Let's look at a detailed how to...

How to check the LIC Policy Status Online through LIC Website

There are two simple steps that you can follow to check your lic policy status and in general to use all the online facilities provided by LIC.

Step 1: Register and create an account

Go to their Customer Portal and click on "New User".

customer portal

You will be taken to registration page where you can create a new account.

create new account lic

You will need following information to register yourself:

  1. Policy Number
  2. Instalment Premium (without taxes)
  3. Date of Birth
  4. Aadhar or Pan Number
  5. Email Id and Mobile number

You can contact portalsupport@licindia.com for any issues you face during registration

Step 2: Enroll your policies

Once you have registered your account, the next step is to login into your account and 'Enroll' your policies.

lic portal login

Simply click on the Sign-In button and you can enter your user id, password and date of birth to access your lic account.

If you are struggling to log in even when your account is fully registered and activated or if the portal is giving you any error, try the old portal of lic.

Once you have successfully logged in, click on Enroll Policies and enter your details.

You will need your policy number, premium amount and name of the Insured.

Once these details are entered, you are all set.

You can now easily view the policy documents, payment due dates, payment calender, surrender value and any other details that you want.

You will also be able to make an online payment against your premium as well as get receipts for same.

How to check LIC policy details via Phone

In case you don't have access to the internet, you can check your details through your phone too.

For BSNL or MTNL subscribers, you can call LIC at their helpline number by dialing 1251.

For all other telecom providers, you can dial 1251 e.g. for Delhi you will dial 0111251 to reach out to LIC's customer care.

You may also call your nearest LIC customer zone for all types of policy enquiries.

City

Phone Number

Ahmedabad

079-25511419

Ahmedabad

079-25511419

Ajmer

0145-2661878

Aligarh

0571-2420066

Allahabad

0532-2401854

Amravati

0721-2660145

Amritsar

0183-2556658

Asanol

0341-2256012

Aurangabad

0240-2329299

Bangalore I

080-22966515

Bangalore II

080-22966812

Bareilly

0581-2301712

Begusarai

0624-3245265

Belgaum

0831-2438808

Berhampur

0680-2296390

Bhagalpur

06412-2322016

Bhavnagar

0278-2421963

Bhopal

0755-2676254

Bhubaneswar

0674-2303140

Bikaner

0151-2225920

Bilaspur

07752-2203732

Bongaigaon

03664-228281

Chandigarh

0172-2784620

Chennai 2

044-23451551

Coimbatore

0422-2303503

Cuttack

0671-2307857

Dehradun

0135-2668231

Delhi-I

011-28844132

Delhi-II

011-28822223

Delhi-III

011-28855115

Dharwad

0836-2441968

Ernakulam

 0484-2361938

Faizabad

5278-244261

Gandhinagar

079-232-38250

Goa

0832-2438418

Gorakhpur

0551-2230322

Guwahati

0361-2638404

Gwalior

0751-2448606

Haldwani

05946-267886

Hazaribagh

06546-272611

Howrah

033-22434614

Hyderabad

040-23420771

Indore

0731-2523513

Jabalpur

0761-2671079

Jaipur-I

0141-2745834

Jaipur-II

0141-2713708

Jalandhar

0181-2459826

Jalpaiguri

03561-255443

Jamshedpur

0657-2320564

Jodhpur

0291-2657849

Jorhat

0376-2361613

Kadapa

08562-247017

Kanpur

0512-2368546

Karimnagar

0878-2240597

Karnal

0184-2266580

Kharagpur

03222-253302

KMDO-I

033-22126122

KMDO-II

033-23970025

Kolhapur

0231-2661135

Kottayam

0481-2580121 / 0481-2580102

Kozhikode

0495-2728746

KSDO

033-23342708

Lucknow

0522-2624214

Ludhiana

0161-2521838

Machilipatnam

08672-223372

Madurai

0452-2537778

Meerut

0121-2671201

Mumbai-1

022-22028225 / 022-66599066

Mumbai-2

022-24010375 / 022-30492020

Mumbai-3

022-67819220

Mumbai-4

022-66599233

Mumbai-SSS

022-26267050

Muzaffarpur

0621-223904

Mysore

0821-2495764

Nadiad

0268-2532134

Nagpur

0712-2546436

Nanded

02462-221777

Nashik

0253-2317607

Nellore

0861-2323072

Patna

0612-2204067

Pune-1

020-25512969

Pune-2

020-24217638

Raichur

08532-232432

Raipur

0771-2583062

Rajahmundry

0883-2423832

Rajkot

0281-2483210

Rohtak

1262-228328

Salem

0427-2411487

Sambalpur

0663-2541388

Satara

02162-224708

Satna

07672-228100

Secunderabad

040-27665039

Shahdol

07652-248469

Shimla

0177-2629212

Shimoga

08182-251320

Silchar

03842-241716

Srinagar

0191-2475839

Surat

0261-2801407

Thane

022-25829702 / 022-25827728

Thanjavur

04362-233678

Thrissur

0181-2480918

Tirunelveli

0462-2560925

Trivandrum

0471-2540932

Udaipur

0294-2488581

Udupi

0820-2536907

Vadodara

0265-2225188

Varanasi

0542 2454420

Vizag

0891-2533211

Warangal

0870-2579364

If any number above is not working, you can check for the latest numbers as well as email ids here

LIC's customer care operates six days a week, 8am to 8pm from Monday to Friday and 10 am to 6 pm on Saturday.

They will help you with services like change of address, premium certificates, pension policies (life certificates) and with any other information that you may need like premium points, bonus, loans, plan details etc.

If you are unable to connect to any of the numbers above, try sending an SMS - LICHELP to 9222492224 or to 56767877. Some customer care executive should get in touch soon.

How to check LIC policy details via SMS

You can also get your details with a simple SMS.

You will need to send an SMS in a specific format to 56767877. You may also send this SMS to 9664996649 and that works exactly alike.

If these numbers are not working, try sending this SMS to 9222492224

You can either enquire about the Individual Policy or the Pension Policy. Both have different SMS formats that need to be followed.

The format for Individual policy enquiry is:

ASKLIC PREMIUM/REVIVAL/BONUS/LOAN/NOM

e.g. if your policy number is 343223322, to know your instalment premium, sms ASKLIC 343223322 PREMIUM to 56767877

Following services are available for Individual Policies

  • If you want to know instalment premium, send ASKLIC PREMIUM
  • To know your revival amount, send ASKLIC REVIVAL
  • For amount of bonus vested, send ASKLIC BONUS
  • To know the amount available as a loan, send ASKLIC LOAN
  • And for details of nomination, send ASKLIC NOM

For pension policies, the format to get information is slightly different.

You will need to send:

LICPENSION [STAT/ECDUE/ANNPD/PDTHRU/AMOUNT/CHQRET] to 56767877.

The codes are applicable as follows:

  1. STAT - IPP policy status
  2. ECDUE - Existence certificate due
  3. ANNPD - Last annuity released date
  4. PDTHRU - Annuity payment through Cheque/ECS/NEFT
  5. AMOUNT - Annuity Amount
  6. CHQRET - Cheque return information

Do note that 56767877 is a premium number and each SMS sent will cost you between INR 3 to INR 10. Use 9664996649 first and only if it doesn't work, try 56767877

Finally, time to reiterate, it's really important to keep a tab on the status of your policy and premium due dates. A lapsed policy is futile and revival will cost you pretty penny which you can otherwise invest and use elsewhere.

If you haven't checked your policy status in the recent past, I will recommend that you find some time, register an account on LIC's portal and do so asap. You may also make use of phone and SMS facilities.

To their credit, LIC has made it really easy to check your policy status and make premium payments.

That's all on this topic...

If you have a question, let me know.

2 thoughts on “[How to] Check LIC Policy Details & Status Online, via SMS & Phone”

  1. Kirti Prakash Misra

    Sir, my user id and password miss ho gaya hai. Please help. My email address – K***********9@gmail.com

    1. Dear Kirti,
      You should be able to reset your user id and/or password here. If you have forgotten both of them, first try recovering your user id using your policy number and premium amount. Once that’s done you can recover your password too. By the way, I have edited your email out of the comment.
      Regards

Leave a Comment

Your email address will not be published. Required fields are marked *